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Privacy Policy

Effective Date: September 18, 2024

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At Leveled Up Living, we are committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website and use our services, in accordance with the General Data Protection Regulation (GDPR).

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1. Who We Are

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Leveled Up Living, owned by Julia Marie, provides holistic life coaching, energy healing services, and related resources. Our website, Leveled Up Living, LLC., is dedicated to offering services, courses, and information to support your well-being.

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2. What Data We Collect

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We collect the following personal data when you interact with our website and services:

  • Contact Information: Name, email address, phone number, and mailing address (if applicable).

  • Payment Information: Billing details, payment method, and transaction details when purchasing a service or product.

  • Usage Data: Information on how you use our website, including IP address, browser type, and operating system.

  • Communication Data: Any messages, inquiries, or feedback you send us via email, forms, or social media.

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3. How We Use Your Data

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We process your personal data to:

  • Provide and manage the services you request, such as holistic coaching and energy healing sessions.

  • Communicate with you about appointments, services, and updates.

  • Improve our website functionality and user experience.

  • Process payments and manage financial transactions.

  • Send marketing communications, only if you have opted in to receive such communications.

We do not sell or share your personal data with third parties for marketing purposes.

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4. Legal Basis for Processing

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Under GDPR, we process your data based on the following legal grounds:

  • Contractual Necessity: To fulfill our contract with you when you book our services or make a purchase.

  • Consent: When you voluntarily opt-in to receive marketing communications or other optional services.

  • Legitimate Interests: For improving our services, managing our website, and safeguarding your data.

  • Legal Compliance: To comply with legal obligations, such as financial record-keeping.

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5. How We Share Your Data

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We may share your personal data with trusted third-party service providers, including:

  • Payment processors to securely handle your transactions.

  • Website hosting providers and technical support services to maintain our site.

These third parties are required to comply with GDPR and are only permitted to process your data for the purposes we outline.

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6. Data Retention

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We retain your personal data for as long as necessary to provide our services and comply with legal obligations. If you withdraw your consent or request deletion, we will delete your data unless we are required by law to keep it.

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7. Your GDPR Rights

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As a data subject under the GDPR, you have the following rights:

  • Access: You have the right to request a copy of the personal data we hold about you.

  • Rectification: You can request correction of any inaccurate or incomplete personal data.

  • Erasure: You can request the deletion of your personal data in certain circumstances.

  • Restriction of Processing: You can request that we limit the processing of your data.

  • Data Portability: You have the right to request that your data be transferred to another service provider in a structured, commonly used format.

  • Objection: You can object to the processing of your personal data in certain situations.

  • Withdrawal of Consent: If we process your data based on consent, you can withdraw your consent at any time.

To exercise these rights, please contact: julia@leveledup-living.com.

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8. Cookies and Tracking Technologies

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We use cookies and similar tracking technologies to enhance your experience on our website. Cookies collect information about your browsing behavior, such as pages visited and time spent on the site.

You can manage your cookie preferences through your browser settings. For more information, please refer to our [Cookie Policy].

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9. Security of Your Data

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We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

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10. International Data Transfers

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If you are accessing our website from outside the European Economic Area (EEA), please note that your personal data may be transferred to and processed in countries outside the EEA. We ensure that appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data in such cases.

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11. Changes to This Policy

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We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Effective Date" at the top will be updated.

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12. Contact Us

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If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:

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Email: julia@leveledup-living.com

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